Integrity AI Solutions LLC (dba Memoria)
1. Introduction
Welcome to Memoria ("we," "us," or "our"), a service of Integrity AI Solutions LLC. We are committed to protecting your privacy and being transparent about our data practices. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at getmemoria.ai (the "Site"), including any other media form, media channel, or related digital properties.
As an AI consulting firm that advises organizations on ethical AI governance and data protection, we hold ourselves to the highest standards of privacy practice. This policy reflects our commitment to transparency and responsible data stewardship.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
2. Information We Collect
2.1 Business Contact Information You Provide
We primarily collect professional and business contact information that you voluntarily provide when you:
- Fill out forms on our Site (contact forms, consultation requests)
- Subscribe to our newsletter or marketing communications
- Request information about our consulting services
- Register for webinars, events, or download content (whitepapers, guides)
- Contact us via email, phone, or other channels
- Respond to surveys or provide feedback
This information typically includes:
- Name
- Business email address
- Phone number
- Company name and job title
- Mailing address (business)
- Industry, company size, and role
- Information about your AI initiatives or challenges
- Any other information you choose to provide
2.2 Information Collected Automatically
When you access our Site, we automatically collect certain information about your device and usage patterns, including:
- Device Information: Device type, operating system, unique device identifiers, browser type and version
- Network Information: IP address and approximate geographic location (city/region level)
- Usage Data: Referring URLs and exit pages, pages viewed, links clicked, time spent on pages, date and time of visits, browsing behavior and interaction patterns
- Technical Data: Search queries used to find our Site, technical information about your internet connection
2.3 Information from Third Parties
We may receive information about you from third-party sources to support our business development and marketing efforts, including:
- Marketing partners and B2B data providers
- Social media platforms (when you interact with our social media presence)
- Business intelligence and professional networking services (e.g., LinkedIn)
- Publicly available sources (company websites, press releases, SEC filings)
- Partners with whom we conduct joint marketing activities
4. How We Use Your Information
4.1 Marketing and Business Development
- To send you marketing communications about our consulting services, thought leadership, and events
- To display targeted advertisements across websites, social media platforms, and other digital channels
- To retarget you with relevant ads based on your interactions with our Site
- To personalize your experience and the content you see
- To measure and improve our marketing campaigns
- To create custom and lookalike audiences for advertising
- To understand the industries and roles of professionals interested in our services
4.2 Business Operations
- To respond to your inquiries and provide information about our services
- To schedule and conduct consultations
- To improve our Site, services, and content
- To conduct research and analysis on market trends
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations
4.3 Lead Qualification and Sales
- To identify and qualify potential clients
- To contact you regarding our consulting services
- To nurture leads through personalized communications
- To support our business development team with prospect information
- To understand your organization's AI challenges and needs
5. Artificial Intelligence and Automated Processing
As an AI consulting firm, we believe in transparency about our own use of AI technologies.
5.1 AI Tools We May Use
We may use AI-powered tools to analyze website traffic patterns and user behavior (analytics), personalize content recommendations, score and prioritize leads, draft initial responses to inquiries (always reviewed by humans), and transcribe and summarize consultation calls (with notice).
5.2 Human Oversight
All significant decisions about client relationships, service recommendations, and communications are made by our human team. We do not use fully automated decision-making that produces legal or similarly significant effects on individuals without human review.
5.3 Your Rights Regarding Automated Processing
You have the right to request information about any automated processing of your data, object to automated processing in certain circumstances, and request human review of any automated decision that affects you.
6. Your Rights and Choices
6.1 Marketing Communications
You may opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email, contacting us at legal@getmemoria.ai, or updating your preferences in our preference center. Please note that even if you opt out, we may still send you transactional or administrative communications related to any services you've engaged.
6.2 Cookie and Advertising Preferences
You can opt out of interest-based advertising through our Site cookie consent banner and preference center, the Digital Advertising Alliance, the Network Advertising Initiative, Google, Meta/Facebook, and LinkedIn.
6.3 Global Privacy Control (GPC)
Our Site recognizes and honors the Global Privacy Control (GPC) signal. When we detect a GPC signal from your browser, we will treat it as a valid opt-out request for the sale or sharing of your personal information and for targeted advertising, to the extent applicable under relevant privacy laws.
6.4 Do Not Track
In addition to honoring GPC signals, we respect browser-based Do Not Track signals where required by applicable law.
6.5 California Residents (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
- Right to Know: You may request information about the categories and specific pieces of personal information we have collected, the sources of that information, our business purposes for collecting it, and the categories of third parties with whom we share it.
- Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
- Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
- Right to Opt-Out of Sale/Sharing: You may opt out of the "sale" or "sharing" of your personal information. We may share personal information with advertising partners in ways that constitute a "sale" or "sharing" under California law. You may opt out by clicking the "Do Not Sell or Share My Personal Information" link in our Site footer, by enabling GPC in your browser, or by contacting us.
- Right to Limit Use of Sensitive Personal Information: We do not intentionally collect sensitive personal information as defined under CPRA through our marketing Site.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To Exercise Your Rights: Submit a request to legal@getmemoria.ai. We will verify your identity before processing your request.
6.6 Virginia, Colorado, Connecticut, Utah, and Other U.S. States
Residents of states with comprehensive privacy laws may have similar rights to access their personal data, correct inaccuracies, delete their personal data, obtain a copy in a portable format, and opt out of targeted advertising, sale of personal data, and profiling. To exercise these rights, please contact us at legal@getmemoria.ai.
6.7 European Economic Area, UK, and Switzerland (GDPR)
If you are located in the EEA, UK, or Switzerland, you have rights under the General Data Protection Regulation (GDPR) or equivalent laws, including the right to access, rectify, erase, restrict processing, data portability, object to processing, and withdraw consent. We process your personal data based on consent, legitimate interests, and contractual necessity. Your data may be transferred to the United States using Standard Contractual Clauses (SCCs) approved by the European Commission. To exercise your rights, contact us at legal@getmemoria.ai.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Marketing Data: We retain marketing-related data for up to 3 years from your last interaction with us (website visit, email open, form submission, etc.), unless you request deletion earlier.
Analytics Data: Aggregated and anonymized analytics data may be retained indefinitely.
Legal Compliance: We may retain certain data longer if required by law or to establish, exercise, or defend legal claims.
When personal information is no longer needed, we securely delete or anonymize it.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS/SSL), secure hosting infrastructure, access controls and authentication, regular security assessments, and employee training on data protection.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
10. Sensitive Personal Information
We do not intentionally collect sensitive personal information through our marketing Site, including Social Security numbers or government identifiers, financial account numbers or payment card data (except through secure payment processors for service fees), precise geolocation data, racial or ethnic origin, religious or philosophical beliefs, genetic or biometric data, health information, or sexual orientation or sex life information.
If you voluntarily provide sensitive information in free-text fields (such as contact forms), we will treat it with appropriate care and delete it if not necessary for our services.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our servers and operations are located. These countries may have data protection laws that differ from those in your country.
When we transfer personal data internationally, we implement appropriate safeguards including Standard Contractual Clauses (SCCs) for transfers from the EEA, UK, or Switzerland, Data Processing Agreements with all service providers, and technical and organizational security measures regardless of data location.
12. Children's Privacy
Our Site is not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. Our services are designed for business professionals and organizations.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at legal@getmemoria.ai, and we will take steps to delete such information.
13. Third-Party Links
Our Site may contain links to third-party websites, plugins, social media platforms, or applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.
We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons.
When we make material changes, we will update the "Effective Date" at the top of this policy, post the updated policy on our Site, and for significant changes, provide notice via email or Site notification.
We encourage you to review this Privacy Policy periodically. Your continued use of our Site after changes constitutes acceptance of the updated policy.
15. Dispute Resolution
If you have a concern about our privacy practices that we have not addressed satisfactorily, you may contact us using the information below. We will work in good faith to resolve any disputes.
For EEA, UK, and Swiss residents, you have the right to lodge a complaint with your local data protection authority. For California residents, you may also contact the California Attorney General's office.
16. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:
Integrity AI Solutions LLC (dba Memoria)
Email: legal@getmemoria.ai
Website: getmemoria.ai
For Privacy Requests: legal@getmemoria.ai
We aim to respond to all legitimate requests within 30 days (or sooner where required by law). If your request is particularly complex, we may require an additional 30 days, in which case we will notify you.
This Privacy Policy was last updated on January 28, 2025.